We collect and process the following personal data in almost all cases where you contact us:
- Name, address, and town of residence
- Telephone number
- E-mail address
- Citizen Service Number
- Date of birth
- Gender
- Information from your ID, such as the type, number, and expiration date
When you receive or apply for a benefit
- Data on your current or former employer.
- Data on your income, such as the wages you earned.
- Data on your health status or dismissal, depending on the benefit you apply for.
When you receive support to find work
- Education you have completed.
- Data on your rehabilitation activities and job applications.
- Data on your UWV registration and the end date.
When you are being assessed by a doctor or occupational consultant
- Data on your current or former employer and the work you performed.
- Data on your income, such as the wages you earned.
- Data on your health status.
When you receive or apply for an allowance
- Whether you have a partner and/or children or a housemate.
- Data on your benefits.
- Income received by you and/or your partner or housemate.
When you lodge a complaint or objection
- Data on your benefits.
- Whether you comply with the obligations associated with your benefit.
- Whether a penalty or temporary reduction of your benefit was imposed on you.
When you are subjected to a UWV inspection
- Data on your income, such as the wages you earned.
- Data on your partner or housemates.
- Whether you comply with the obligations associated with your benefit.
When you contact UWV
- Your IP address (in the case of online services, such as the chat functionality, in MS Teams and messages in the Werkmap and in Mijn UWV).
Extensive personal data overview
Our extensive ‘Overview of personal data processed by the UWV’ lists additional situations, such as:
- Voluntary insurance applications.
- Continued payment of wages in case of liquidation.
- UWV benefit entitlement database.
- Inclusion in the target group register.
- Accompanying another person during their appointment.
The extensive overview is available via uwv.nl/privacy. You can also apply for a paper version of the extensive version. This document is only available in Dutch. To do so, contact the UWV Employees Helpline via 0031 88 889 92 94 (local rate – the costs of calling depend on your telephone provider).