We use different types of cookies and similar techniques, such as JavaScript, web beacons and local storage. Below we explain the types of cookies we use. You can also view the full list of all cookies (in Dutch).

Essential cookies

Our website uses essential cookies. These cookies are always active and make sure our website works properly. We also use them to check how the website is used. We do not need your permission for essential cookies.

Cookies that improve the website

These cookies make the website more user-friendly. We use them to keep track of the following kind of data:

  • when you are visiting the website, which pages you are viewing and for how long
  • which device, browser and operating system you are using
  • which search entries you are using
  • which information you are entering when completing a form or questionnaire

If you log in to one of our portals, for example, Mijn UWV, these cookies also collect personal data about your gender, your age and which benefit you are receiving.

With the information from these cookies, we can improve the website in the following ways:

  • making sure you quickly find the information you are looking for
  • offering different versions of the same page so that we can see which version works best
  • providing content that is relevant and interesting to you

We only use these cookies if you give your permission.

Cookies for playing YouTube videos

Some of our webpages have YouTube videos embedded. If you watch these videos, YouTube will place cookies on your device that collect data. We do not share any data with YouTube, and no other parties use cookies on our website. YouTube will only use cookies on our website if you give your permission.

We recommend deleting cookies and clearing your browsing data if you are having trouble logging in or are having issues after logging in. Some examples of the types of issues you could be having include:

  • webpages not loading properly
  • repeated error notifications
  • forms not working properly on the website

Deleting cookies and clearing your browsing data on your computer

For Edge, Chrome and Firefox:

  1. Use the following keyboard shortcut:
    If you have Windows: Ctrl + Shift + Delete
    If you have iOS: Cmd + Shift + Backspace
  2. In the drop-down time range, select ‘All time’.
  3. Make sure all of the boxes have been checked.
  4. Restart your browser after deleting everything.

For Safari:

  1. Go to ‘Safari’ at the top of the page and select ‘Preferences’.
  2. Go to ‘Privacy’ and select ‘Manage website data’ and then ‘Remove all’.
  3. Restart your browser after deleting everything.

Deleting cookies and clearing your browsing data on your smartphone or tablet

For Google Chrome on an Android device:

  1. Open the browser and tap the 3-dots menu in the top-right corner.
  2. Select ‘Settings’ and then tap ‘Privacy and security’ and ‘Clear data’.
  3. In the drop-down time range, select ‘All time’.
  4. Make sure all of the boxes have been checked.

For Safari on an iOS device:

  1. Go to ‘Settings’ and select ‘Safari’.
  2. Scroll down and select ‘Clear history and website data’.
  3. You will still need to clear some remaining data. Go back to ‘Settings’ and select ‘Safari’.
  4. Scroll all the way down and select ‘Advanced’ and then ‘Website data’.
  5. Select ‘Remove all website data’.