We are available Monday to Friday from 8am to 5pm. Waiting times are usually shorter before 10am or after 3pm, so you may get through to us more quickly at those times.
Keep your citizen service number (‘BSN’) close at hand so that we can help you quickly. You can find this number on an official personal document, such as your passport or driving license.
If we contact you by phone, we will call you from an anonymous number, an 088 number, or from our general phone number 088 898 92 94. Saving our general phone number in your phone can help you recognise our calls.
Keep your payroll tax number (‘loonheffingennummer’) close at hand so that we can help you quickly.
If we contact you by phone, we will call you from an anonymous number, an 088 number, or from our general phone number 088 898 92 95. Saving our general phone number in your phone can help you recognise our calls.
Keep your citizen service number (‘BSN’) or your payroll tax number (‘loonheffingennummer’) close at hand so that we can help you quickly.
We are not available on the following public holidays:
- New Year’s Day (‘Nieuwjaar’): 1 January
- Easter Monday (‘Pasen’): 6 April
- King’s Day (‘Koningsdag’): 27 April
- Liberation Day (‘Bevrijdingsdag’): 5 May
- Ascension Day (‘Hemelvaart’): 14 May
- Pentecost (‘Pinksteren’): 25 May
- Christmas Day and Boxing Day (‘Kerstmis’): 25 and 26 December